Program Management Principles and Program Life Cycle

Program Management Principles and Program Life Cycle A program is collection of correlated projects managed in synchronized manner to acquire benefits which cannot be obtained by managing them separately. While, program management is application of knowledge, skills and tools required to meet program requirements. The terms program and project management look similar but Project management Body of Knowledge(PMBOK) industry guide clarifies the difference between these two terms such as a program comprises number of resources needed for satisfying the specified objectives. A program is a continuing task whereas project is a temporary endeavor to form a sole product or service. In actual, project is a part of program. The program management involves management of interrelated project, while the term program management outsourcing refers to transfer of program administration to outsider management. The program management outsourcing is preferred these days due to some factors such as stakeholder management, benefit management and proper pr ogram governance. In this research paper, the section II describes about the program management in depth such as program management principles and program life cycle etcetera. The section III explains program management outsourcing and organization decision strategy. The following sections demonstrates some factors affecting the success of outsourcing as well as challenges to program management outsourcing are also evaluated. Today, business institutes manage several projects simultaneously with sharing resources from different geographical places. Program management is best solution to run correlated projects, in other ways effective program management is key to success for execution of organizations objectives or to achieve worldwide customer satisfaction. The program management delivers strategic objectives, business plans etcetera. A. Program Management The Program Management Group defines program management as planning and monitoring of tasks and resources across a portfolio of projects and identifies that organization with implemented program management got advantages such as multiple projects can be handled concurrently, alteration in schedules, deadlines or in objectives can be maintained by different high skilled professionals. Program management is technique for managing interrelated projects or for example if a whole project is difficult to operate, then it is divided into smaller number of projects which are handled by number of project managers and all small projects are intended to have single objective for organization and to control these all projects, a program manager is required who will ensure that all projects are running on target and confirm their over-all involvement to program as a whole and responsible for evolution from present business operations to future approach. B. Standard for Program Management Framework by PMI Several Program Management Frameworks exist throughout the worldwide organizations such as PMI based Standard Program management, Managing Successful Programs Framework by UK government etcetera. PMI based Standard Program management consist of mainly three areas such as Program life cycle, Governance of program and managing stakeholders as well as benefits management. Program Governance and Program Stakeholder Management: Program Governance confirms alignment between business policy and pathway to desired outcomes over program life cycle or ensures the progress of program. Program Governance assistances in risk management, benefits of stakeholders and in decision making and delivery management. It also offers an organizational structure, polices and events to support proper program delivery. In other words, Governance in actual is a group of persons with executive and management roles and negligent functions systematized into structures and polices that help to define management values and decision making. Program Stakeholder management is important for establishment of program governance and organizational structure which is observed during program life cycle and program stakeholder management more likely to deal with that how program affect the stakeholders such as organizational culture etcetera and communication strategy is developed for manag ing their expectation and objectives of program Program Benefits Management: Benefit realization plan is developed as a part of program management to schedule benefits measurement activities along with strategic objectives of the organization. This planning includes delivering final benefits within the program and comparing it with initial business cases to confirm that program produces actual benefits. Program Life Cycle: The program milestones are used to manage programs same as project milestones. The program lifecycle involves five consecutive phases starting from pre-program setup, program setup, establishment of program management, Benefits delivery and closing phase. While moving program from different phases, program manager confirms that strategic benefits of program should be aligned with organizations mission and vision and program governance mechanism is recognized and program lifecycle complies with demands of organizations and expected benefits are realized in synchronized manner. Program Management process groups are set of interconnected activities performed to achieve a desired outcome. Program management is technique for improving program from technical and management point of view. The program management resembles with construction management as the Construction Management association of America defines construction management as, a professional service that applies effective management techniques to the planning, design and construction of a project from inspection to completion for purpose of controlling time, cost and quality. Outsourcing program management is process of transferring program life cycle management to outsider program management consultancy(PMC) and program is known as PMC managed program and usually happened in case of big projects and analogous experience, high skills and global class tools and technique and time management are main key points making program management outsourcing, a preferable method. All Public and private sector organizations are moving towards the outsourcing the program management for large scale programs. The program management outsourcing is adopted among various fields such as Public health, Construction, Oil and Gas sector and in telecommunication along with Olympics or any global events. The organizations go for program management consultants for managing large scale programs because of lack of skills and transfer managerial and technical risks to third party. The survey conducted by Rasdorf indicates that in private construction sector mostly go for program management outsourcing than public sector. The survey was conducted on construction sector which covers program management aspects and when organization acquire services from outsourced management or hire external program managers to manage their programs then some factors are considered such as fees to external program manager, which organization providing services and criteria for selection of program manager, relationship between the organization and external service provider, experience of similar projects , on time delivery etcetera and cost can be negligible for decision of hiring any external program managers as more emphasis is on skills and expertise required. A. Why Outsourcing Preferred? The Program management outsourcing increase operational competence and cost budgeting can be reduced and Doz Hamal et al. (1998) [1] discussed that in international market it is difficult to get potential profit from skills and expertise within a firm and increasing demand for products forces organizations to devote in tactical business alliance. Outsourcing is becoming popular because of its benefits such as external program managers examines the program activities and govern the running programs with strategic planning, controlling and scheduling. The ROI (Rate of Interest) is often better than if projects are handled in-house and it becomes better reference for future projects. B. Outsourcing Decision Strategy The benefits, risks and several factors are typically included in making decision of outsourcing. The following figure represents the Outsourcing decision strategy: Figure 1: Outsourcing Decision Model The motivation for outsourcing included three key points such as cost, strategy and political. The cost outsourcing includes cost savings and strategy is more related to outsourcing because of hasty organizational growth and technological advancement and mostly public organizations drive outsourcing for services that include general well-being and social aspects and come under political driven outsourcing. The benefits that can be considered before making decision of outsourcing are cost savings, condensed capital expenses, flexibility, access to newest technology, access to technical expertise and improved accountability. The risks factors should be included while making decision of outsourcing. The poor selection of outsource provider can be a risk and changing environment and supplier problem such as relationship between provider and organization or less control and security can be the potential risks for the decision of outsourcing C. Selection of Oustsourcing provider The selection of provider is important concern after making decision of outsourcing. The skills and expertise are main components while selecting and depending upon the requirement of client, three main capabilities are considered such as delivery competency, relationship and transformation capability. Â   Â   Figure 2: Outsoucing provider`s competenices Proper relationship between Program Management Consultancy and organization is required for success of outsourcing. There are some factors reviewed which contribute to the success of program management outsourcing. A. Business Case: The business case is input documents program planning and building an outsourcing business case is necessary and for this research must be conducted and all assumptions should be clearly defined so that the benefits with outsourcing programs can be assessed. The business case should include substitute analysis that defends adoption of program management consultancy for delivery of program. The outsourcing step covers not only the reduced costs and technical expertise but also covers how business functions are affected for long duration of time. A Good Outsourcing business case determines the outsourcing solution should be associated with technical and business strategies of any firm. The most of the program execution decisions are determined by business cases. Hence, while outsourcing solutions the business cases are the important factors to consider. B. Contract between Organization and Outsource provider: Booz Company directs that contract between the firm and program management consultancy is not just a paper document but it is a vehicle that aligns the interest of two parties and the strong relationship and delivery of good service always motivates customer to outsource more from that service provider. Contract Management Archetypes are the frameworks that investigate outsourcing relationships at individual stage and further at organizational level. C. Program Governance Structure: Program Governance basically develop a structure within which program management is executed and gives active route to monitor results and classify and execute the adjustments to achieve consequence. The organizations should have a structure to define their goals and there is no robust structure, it is implemented as per the practices and dynamics. The program governance is core part of program management that allows the organization to review the progress of the program aims and it provides a framework to get things on time and should be on track. The persons who directs program and organization employees must be organized and to confirm decision making their roles should be framed. D. Roles and Responsibilities : Booz and Company defines that an appropriate relationship structure between the organization and program management provider with accurate operational model can boost up the possibility of project success. The roles and responsibilities are the part of program governance but plays important role in success of outsourcing. In organizational structure the program manager directs other manager to achieve objective allied with business strategy. Program manager is supported by individuals and program management office. The appropriate allocation of roles and responsibilities leads to proper execution of program governance model. The following table demonstrates roles and responsibilities of some of staff members: Table 1: Roles and Responsibilities Roles Responsibilities Program planner The program planner mainly responsible for making planning strategies and schedules for the program and maintain all these activities. Budget administrator Budget administrator responsible for finances of the program and all financial activities. Communication Coordinator The communication coordinator serves communication polices and handle all type of communications for the execution of program. E. Program Stakeholder Management: The standard of Program Management outlines stakeholders as, those who interact with program and those who are affected by the program. The project will not succeed if needs of stakeholders are not considered well. Stakeholder management manages the hopes of the stakeholders and their needs to get task done. The process of stakeholder management comprises the identification of stakeholder and their influence on the program which can be high. Moderate and low as well as communication supervision plan is established and stakeholders are engaged through good communication, relationship etcetera. F. Program Management Office: The program management office(PMO) gives support to managerial and fiscal process. PMO has deep relationship with project coordination and in standardization of projects and enhance program management best practices. A definite procedure along with architypes, devoted program mangers, standards and standardized tools is offered by Program Management Office. The administrative polices, procedures and practices deliver operative framework for working employees for specific program. Program management office included delivery of program on time and within schedule. PMO can differ from single individual like program support to team of persons and can be dispersed over more sites if program distributed worldwide. The program management office is responsible for planning, tacking program and logistics management and setting quality standards, stakeholder management and benefits realization etcetera. Some additional roles are also involved such as auditing and strategic overview of project and providing health checks during the program. Program management key component of success of outsourcing G. Capable Internal Staff: The organizations internal employees should be competent enough to oversight on some part of the programs for adopting substitute ideas and guarantee that programs are running on time and responsible for stakeholder engagement. H. Procedures and process in Program Life Cycle: The program lifecycle consists of program pre-set phase, program set phase which includes scope and planning and after that establishment of program structure and delivery of benefits and last phase is program closure. Program management consultancy is responsible for evolving the program practices, processes across the programs life cycle in coordination with firm and implementation of all programs and procedures are come under program audit office. I. Organization and Program Management Consultancy cultural: The relationship between the organization and PMC has important impact on the achievement of program success. In case of IT projects, there are issues in cross border outsourcing of software and IT programs and for resolving these issues, organization should make appropriate choice of projects and relationship should be managed through cultural trainings and extra efforts are required to manage cross cultural issues of outsourcing. The cultural difference between program management consultants and organization employees can make difference in final output. A good relation between provider and company can make the outsourcing program successful and tries to build long term relationship between client and service provider. Khamooshi et al. conducted a survey to find top challenges of implementing program management outsourcing. The following figure represents the top five challenges. Mainly challenges to program management outsourcing success are improper program management practices and lack of business cases and if roles and responsibilities and delegations are not assigned properly that will lead to obstacle for success of program management outsourcing and improper stakeholder engagement and other top five hindrances to success of outsourcing are difference between culture of organization and program management outsider and absence of program management office , Governance structure absence is also major challenge to outsourcing. Lack of competent internal staff for managing activities and improper contract model between PMC and organization. Figure 3: The Organization and Program management consultants viewpoint on top five challenges The Client firm and PMC Cultural Difference: From study analysis of survey, cultural difference is top challenge to the success of outsourcing. The cultural difference arises when outsourcing internationally come into place such as social and economic difference such difference in culture of United states and United Kingdom. Organizational culture difference is also one aspect when organization is government firm. Due to cultural difference, some organization are resistant to change their work practices while outsourcing. Hence, proper training should be given individuals in organization during outsource from international consultancy specifically in case of IT outsourcing. Non-appearance of Program management Office and Audit functions: The Program management office plays important role in managing large programs and stakeholders. The survey study resulted that it is second biggest obstacle in program management outsourcing. The PMO is only unit of firm that provides regular check on program execution and serves standards and polices to program management consultancy and to client firm also. The absence of PMO can lead to no resources and time optimization and inefficient decision making. Lack of Competent individuals in organization: The organization can outsource the program management but cannot outsource the program governance unit. PMI has been trying to develop a shared program management vocabulary but company and outsource providers still not use same program management language. The non-professional staff in organization can be obstacle to the relationship between firm and PMC. Inappropriate program management Model and Risk allocation strategy: The organization and program management advisor have different scope of interests such as organization like government funded complete their programs with low budget and in short duration of time but on the other hand outsource provider have different perspectives. The contract between both fails to put both firm and program management advisor on same leaf can lay the entire program on risk due to improper program management consultant model. For example, the Booz and Company recommends cost plus incentive fees structure as efficient model in program management outsourcing agreement and inducements are provided after completion of program at time and within budget. But in case of increase delays and cost over runs, performance based risk sharing agreement plan is better method. Suitable program management model and risk strategy can lead to the success of program outsourcing. Lack of efficient Governance structure: In case when a program is outsourced to PMC, too much dependence on provider or blind trust and negligence of role of organization can be happened and leas to several issues that organization does not interfere with program management consultant`s work apart from financial structure and lack of accountability also arises due to unstructured contract administration. For example, PMC accepts design structure that comes from outsider design expert may contain some errors which are notified at the time of implementation and neither program management consultancy nor outsider expert take accountability of occurred errors and benefits should be delivered as expected and this is only possible through good governance structure. The roles and responsibilities of client and outsider should be defined as it is vital part of program governance. Sometimes situation is that shared and indistinct responsibility will lead to solemn consequence. The lack of per formance management is also hindrance to success of outsourcing. In this research paper, a case study related to outsourcing program is reviewed to know about how program management outsourcing concept works with real world examples. A. Background of Case Study: B. Name Learning experience Acknowledgment (Heading 5) References G. Eason, B. Noble, and I.N. Sneddon, On certain integrals of Lipschitz-Hankel type involving products of Bessel functions, Phil. Trans. Roy. Soc. London, vol. A247, pp. 529-551, April 1955. (references) [2] Â   Â  

Education and Social Class Differences

What is the role of women in the story of Persepolis? Compare and contrast the various women in some detail using at least three examples: you might include Marji, her mother, her grandmother, her school teachers, the maid, the neighbors, or the guardians of the revolution. In the story of Persepolis, each female character had a designated role that they could not escape from. Marji's role was to show the reader how the Iranian Revolution truely affected her life.An example of this was when the government made it mandatory for all women to wear veils. Marji did not have a choice in the matter because she was young and had to abide by her parent's requests, but more so when she had to wear the veil to school and was stopped by the guardians of the revolution. Marji's mother's role was to support Marji and be there for her to express what she was feeling. However, her mother also had to make sure she was well off in her endevours.Her mother was much more direct and stern with Marji as compared to her grandmother. Her grandmother's role was also to support Marji, but she also tried to calm Marji by giving her words of wisdom, which included a slight insight to what has occurred in the past and some events that were once hidden from her. The maid in the household did not attempt to take on any of the roles of the females because her primary role to the reader was to show us the social class differences that existed within that society.She was nothing more than a maid who must know her place. The school teacher's role was held higher than that of the maid's role. The school teacher was there to educate all of the students, but part of this education was to ensure that all of the female students that were attending would wear their veils at all times because if they did not, the guardians of the revolution would have them arrested.

The Evolution of Racial Inequality

Miranda Larrin History 105-14 March 13th 2013 The Evolution of Racial Inequality On a day to day basis, humans interact with one another, despite of their race or ethnic descent. However, that is not the way it has always been. Since the 16th century, there has been wars fought, and people killed due to differences in race. Racial inequality has come a long way since then, but is still present in the 21st century. Most societies deny that racial inequality is still present today, but the fact of the matter, it is.The term â€Å"race† is used to define a single human being. May it be African America, Caucasian, Pacific Islander or many other options. On job applications, doctor and dental forms, college applications and many other forms of documents, society is forced to check a box that identifies them. The question of the matter is what does it matter? The term â€Å"race† came from racism itself. Dating back to the 16th century segregation has played a key role in his tory. Not only for the United States, but worldwide.When societies began to see differences in cultures, such as having that different skin color, different foods or different languages, the different communities formed hatreds for others who were labeled as â€Å"different†. This began the racist movement that we still see today. Groups began having different names or titles which is now considered a race of people. Since the sixteenth century, race and racial inequality has changed in multiple ways. For example, in 1904 the European powers began taking over southern Africa where the ethnic group Herrera’s resided.The Europeans began moving the Herrera’s to concentration camps to kill them, all for land. In the 1940’s Hitler wanted to form a new order of Nazi Germany. He did this by forcing the Jewish, African Americans, and any other race that was not European or at the least resembled European decent to concentration camps. Just like the Herreraâ€℠¢s the majority of those placed in these camps were killed. However, Hitler did not do this for power or land; he did this to form a perfect land. He wanted everyone to be what he considered perfect, white, blonde, and had blue eyes. Jumping over to America, slavery of theAfrican American race and sometimes the Indian race, were shipped to America in the 16th century and up until the 19th century, these people were forced to work. Unlike the European power, America’s goal of this group was not to exterminate them, but to use them as work. The African Americans had many rules and restrictions that prevented them from living a normal and equal life as the whites. We also forbid them from displaying for sale at the market or from carrying to private houses for sale of any commodity, was on rule for the slaves that was established under Code Noir.Slavery was made illegal after the American Civil war in the 1860’s. However, The climax of the history of racism came in the tw entieth century. This is due to those of different ethnic backgrounds trying to become civilized in society. Crime rates shot up and police brutality rose with aim to those whose race was of African descent. Those races had a nearly impossible time getting jobs which meant they had to live in poor communities. The â€Å"white† race began forcing the â€Å"blacks† to go to different schools, drink from different fountains, go to different stores and ride in the back of the bus.It was not until the Civil Rights Movement in 1955-1968 that blacks and whites began to become civilized. As one can see, racism has manifested itself into world history playing a key role in major wars fought, protests, and mass exterminations. Even though there are no more concentration camps, and slavery has been made illegal, racism is still present today in the 21st century. Today, racism is not as harsh and brutal as it was in the past; it has become more or less a humor. On comedy shows the re is often a â€Å"token† character.Typically this character is African American and is made fun of by the other characters. These jokes are found to be funny and laughed at. The reality is that the jokes made are racist. A common form of humor is a meme. A meme is a typographic joke. Some are of a black man where it is joking about committing a crime; some are of an Asian man who is joking about either the shape of his eyes, or how Asians are said to be smarter than the average person. These memes are found all over the internet and are simply laughed at by all races.The biggest racial inequality argument happens to be racial profiling by police. Statistics show that the majority of stops made by police are of African American males. There have been several reports of police harassing and being unfair to these individuals. However, when an individual of European descent is stopped, they are given a warning if it is their first time and treated fairly. Little wonder that bla ck parents, regardless of class, routinely drill their children in how to act when stopped by the police, something few white parents ever think about.Despite the jokes and the racial profiling, American society fails to recognize racism today, even though it is clearly present. All in all, racial inequality has been a major issue since the 16th century. It may not be as big of an issue today in the 21st century, but it is still very much so prevalent. Racial inequality has come a long way since the 16th century, let alone the 20th century, so it is easy to see an assurance of equality in the future. However, societies such as American must overcome their ignorance of being racist in order for that to happen. BibliographyFredrickson, George. â€Å" Racism, A Short History†. (Princeton University Press) Peabody, Sue. † Slavery, Freedom, and Law in The Atlantic World†. (Boston: Bedfords/St. Martins) Rosenburg, Paul. † Birth Certificates and Unconscious Racismà ¢â‚¬ . (Aljazeera, 11 May 2011) ——————————————– [ 1 ]. Sue Peabody, Slavery, Freedom, and Law in The Atlantic World. (Boston: Bedfords/St. Martins) [ 2 ]. George Fredrickson, Racism, A Short History. (Princeton University Press) [ 3 ]. Paul Rosenburg, Birth Certificates and Unconscious Racism. (Aljazeera, 11 May 2011)

Naked Preferences And The Constitution - 1427 Words

Because the Constitution i s rooted in civil republicanism, its clauses must reflect accompanying notions of civic virtue . In â€Å"Naked Preferences and the Constitution,† Professor Cass R. Sunstein identifies a unifying theme across the various clauses of the Constitution: the prohibition of â€Å"the distribution of resources or opportunities to one group rather than another solely on the ground that those favored have exercised the raw political power to obtain what they want.† Sunstein calls this type of prohibited evil a â€Å"naked preference.† When naked preferences are prohibited, any government action must be justified by reference to some legitimate public value. Ensuring that government action avoids naked preferences and upholds recognized public values is how the courts â€Å"prevent the danger of factional tyranny.† When a group is treated differently than another solely â€Å"because of a raw exercise of political power,† a naked preference is at work. Self-interested groups are thus prohibited from seeking to obtain wealth or opportunities at the expense of other groups or individuals solely by this â€Å"raw exercise.† A legitimate public value may be â€Å"any justification for government that goes beyond the exercise of raw political power.† One of the key considerations is what sort of alleged public values the courts will accept as legitimate. At this juncture, courts have a few options; the test for smoking out naked preferences may be â€Å"weak,† â€Å"strong,† or, perhaps,Show MoreRelatedPrivacy Is The Freedom From Unauthorized Intrusion Essay1308 Words   |  6 PagesWhen we became the United States, our founding fathers wrote the Constitution as a means of protecting our natural rights, such as speech and privacy, but are we truly protected the government and others? Merriam-Webster dictionary defines privacy as the freedom from unauthorized intrusion. 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